Associate Vice President, Client Services and Support
Office of the Vice President for Information Technology & CIO
Dan Calarco leads client services and support for the technologies that drive the teaching, learning, research, and outreach missions of Indiana University. This includes the UITS support and contact centers, technology center consulting, TechSelect, health technology services for IU’s Clinical Affairs Schools, and the client-facing services that power the university including web hosting, IU Print, and endpoint management. He also chairs the OVPIT Incident Management Team Executive Policy Group and oversees IT business continuity and disaster recovery planning.
Working from a paradigm that IT should be easy to use and ever present, he leads university-wide initiatives that ensure IU faculty, staff, and students have clear access to and ongoing support for the tech that powers their productivity.
Prior to his AVP role, Calarco served as chief of staff to the IU vice president for information technology and CIO. Highlights of his tenure include overseeing the IT response for IU’s move from in-person to remote learning in March 2020; chairing the SafeIT task force, where he led the team that implemented two-factor authentication for IU’s 160,000 faculty, staff, affiliates, retirees, and students; and drafting the founding documents for several of IU’s collaborations, including Unizin, the OmniSOC, and Kuali.co.
Calarco earned an M.A. in Arab studies from Georgetown University, and a B.A. in international relations from Brown University.
