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UITS Monitor: Check out the Knowledge Base

UITS news for August 24, 2022

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Have tech questions?

Find answers to your technology questions at IU’s Knowledge Base (KB). Go to the KB for help with IU campus student service or connecting to wireless on campus. Whatever your question, type it into the KB’s Search. The KB also features Kaybee the Chatbot, a virtual assistant.

And finally, the KB can tell you how to contact the Support Center at your campus.

Find out more about IU’s Knowledge Base >

 

Apple users urged to update devices

Apple has released emergency security updates to fix multiple vulnerabilities in their products, including iPhones, iPads, and Mac computers. The most severe of these vulnerabilities would allow an attacker to remotely execute commands on an affected device, taking complete control over it.

Update your Apple device as soon as possible to macOS 12.5.1 and iOS 15.6.1.

Update your iPhone or iPad >

Update macOS on Mac >

Google storage limits coming Aug. 26

Due to changes coming to Google storage by the end of 2022, all Google at IU My Drive accounts currently below 4 GB of total storage will be set to a 5 GB limit on Friday, August 26. This limit ensures that accounts do not increase IU’s storage usage. Microsoft OneDrive is the recommended option for large files. For help, attend 10am Wednesday coffee hours on Teams.

Learn more about changes to Google storage >

It’s important to read IU emails

Read your Exchange email. It’s IU’s official way of communicating with you. Exchange is also the best way for you to email fellow students, faculty, and staff.

By using Exchange email, your messages are much less likely to get caught in IU spam filters. If you forward your emails to other email platforms, your messages may get caught in spam filters.

IU’s policy on official communications >

Use your CrimsonCard to make purchases

Did you know you can deposit funds to your CrimsonCard (it's called CrimsonCash) and use it to make purchases? It's accepted as payment on any IU campus, both on- and off-campus, and on Grubhub. It's convenient, simple to use, and you'll even get access to a variety of discounts.

To make a deposit, go here and log in >

Upcoming changes to Google Analytics

Google is sunsetting Universal Analytics, the current version of Google Analytics, and replacing it with GA4. All IU websites on GA360 must begin using GA4 data by November, and those using Standard GA must be migrated before July 2023. Contact IU Studios for help.

Visit the Marketing Analytics website for more details >

Linkedin Learning is available for free 

IU Human Resources has partnered with Linkedin Learning to provide free access to over 16,000 expert led on-demand learning courses and videos. Access LinkedIn Learning via One.IU—use your IU Login credentials to log in. Expand and improve your business, technology, and creative skills on your schedule, from any device, anywhere.  

Activate your account > 

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